Recovery Officer | VIC - Melbourne

Job reference number: ALL/1443176

When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.

Recovery Officer | VIC- Melbourne

  • Full-time permanent  opportunity with great staff benefits
  • Based in Melbourne CBD

Our National Recoveries Unit manages the recoveries aspect of our general insurance claims. We currently have an opportunity for a Recovery Officer to join our Melbourne team.

Reporting to the Team Manager, you will be responsible for analysing, reviewing and managing a portfolio of motor claims recovery files with the aim of maximising Allianz's recovery income and resolving outstanding debts in the most cost-effective and efficient manner. You will proactively communicate progress and likely outcomes to both internal and external customers.

Essential skills and experience:

  • Strong verbal and written communication skills
  • The ability to negotiate and persuade
  • Excellent customer service ethic

Desirable skills and experience:

  • Debt recovery experience in a financial institution or the insurance industry
  • Working knowledge of the laws relating to debt collection, liability and insurance
  • Working knowledge of State legislation and the legal system
  • Working knowledge of general insurance products

This is an excellent opportunity for a talented claims professional who is seeking to add to their experience and explore a different aspect of general insurance claims. The role would also suit a candidate with a background in debt recovery, finance or law.

About us

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry.  When you join Allianz, you'll become part of a strong global insurer, helping to protect over 3 million Australians. We foster an environment of personal growth, so you feel safe to try, share, fail, learn and grow. We value diverse thinking where your ideas and innovative mindset are welcomed and encouraged. As a member of the Allianz family, you'll be supported to reach your full potential to grow an enriching career.

Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.


If you dare, there's an opportunity for you at



Search Tips