Credit Officer | NSW - Sydney

Job reference number: ALL/EXT/125473

When you work at Allianz, you’re part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way, work with people from all different backgrounds, and feel free to bring fresh thinking. And you’ll get the support you need to have an enriching career and enjoy what really matters to you.

  • 12 month contract
  • Take the next step in your career with the support to succeed
  • Join a stable and dynamic team

Because our customers matter, our Workers Compensation Division is committed to being the market leader with proven expertise we provide a diverse range of products and solutions for our clients. By joining one of our high performing Workers Compensation teams you will be part of a fast paced environment dedicated to providing outstanding service and innovative thinking.

The NSW Workers Compensation team currently has an opportunity for a professional and self-motivated individual to join a dynamic team as a Credit Officer.

In this role you will be responsible for:

  • High volumes of inbound and outbound calls per day
  • Processing refunds
  • Reconciling customer accounts
  • Maintaining a constant customer focus by working with customers, team members and third parties to find
  • Resolution of customer complaints and disputes

To be successful in this role you will have:

  • Superior communication skills, both written and verbal
  • Negotiation Skills
  • Inbound/Outbound Call Management
  • Excellent customer focus
  • Have strong organisational and prioritisational skills
  • Good attention to detail
  • The ability to work well under pressure, be highly motivated and a dynamic team player

You will be an effective team member with the flexibility and willingness to contribute to a range of work areas. In return, you will join a supportive team and become part of a high performance culture.

At Allianz we value high performance.  We recognise the contribution of our ‎employees and reward our staff with a dedicated range of attractive benefits.  ‎Whether you are looking for a company that offers a variety of flexible leave ‎options, salary packaging, or substantial insurance discounts, Allianz has a ‎range of benefits to suit you.‎

If you are serious about building a long term career in insurance, we are serious about helping you get there. This is the ultimate opportunity to break into a diverse and rewarding industry.

Please apply for this role following the links below with an up to date resume and cover letter.


Come and work at a place where you matter.
Explore all our opportunities now at

Search Tips