Claims Officer | NT - Darwin

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TIO is a division of Allianz Australia Insurance Limited, one of Australia's leading general insurers and part of the global Allianz Group, the world's largest general insurer, which provides financial strength and a long-term sustainable future for TIO.

We are currently seeking a Claims Officer to be located in the heart of Darwin CBD. This role will provide you with the opportunity to apply your customer service experience and industry knowledge within an Industry leading organisation.

Our Motor Accident Compensation division is integral to the TIO operation, assisting customers in their moment of need. Motor Accident Compensation is looking for a‎ self-motivated and committed professional to utilise their customer ‎‎service and injury claims experience to contribute to the success of ‎our team! We recognise the value of challenging our staff and as a result, this unique development opportunity will see you managing a variety of complex claims and driving best possible outcomes.

You will be building effective working relationships with a variety of key ‎‎stakeholders, including injured claimants. You will be reviewing treatment requests and organising investigations into claims ‎with a focus on proactive claims management.

We offer a challenging role with a great team atmosphere where you will be ‎supported in reaching your goal of delivering excellent customer service, every time. ‎

To be successful in this role you will‎ have:

  • Demonstrate claims management experience or experience in a complex Customer Service environment.
  • Excellent customer service and communication skills
  • The ability to manage conflicting priorities and work under pressure in a fast paced environment
  • A high attention to detail‎
  • The capacity to thrive in an environment which promotes accountability and ownership of assigned tasks
  • Confidence using a variety of systems and software packages
  • Well-developed PC skills, good ‎organisational & time management skills

We recognise the contribution of our ‎employees and ‎‎reward our staff with a dedicated range of attractive benefits:

  • Wide range of Insurance, Household, Lifestyle and Travel discounts available
  • Variety of flexible leave options
  • On-going training & development opportunities
  • Attractive performance based incentive scheme

If you are looking to develop your career, take on new challenges and gain valuable experience with a strong global business, apply now and see where your career with TIO can take you!

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