Property Claims Consultant | VIC - Melbourne

Job reference number: ALL/1243783E

When you work at Allianz, you’re part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way, work with people from all different backgrounds, and feel free to bring fresh thinking. And you’ll get the support you need to have an enriching career and enjoy what really matters to you.

Our Claims divisions are integral to the organisation as they assist our customers in their moment of need. Claims Services delivers a market leading customer experience by providing expert consultation to Direct customers, Brokers and Agents, Financial Institutions, Motor Dealers and other business partners.

Located in the heart of Melbourne’s CBD our Victorian Claims team currently have a permanent opportunity for a Claims Service Consultant to join our Property Claims team. This area delivers a market leading experience by providing expert claims service to our customers in their time of need.

As the first point of contact for all property claims enquiries, you will provide a high standard of customer service and manage claims in a timely and cost effective manner from initial contact to finalisation.

 To be successful in this role you will have‎:‎

  •  Demonstrated Claims management experience (Property claims is desirable) or experience in a complex Customer Service environment.
  • Basic computer skills
  • Excellent customer service and communication skills
  • Strong negotiation / conflict resolution skills
  • Excellent time management skills‎
  • Ability to work under pressure in a fast paced environment
  • High attention to detail‎
  • Ability to take ownership of assigned ‎tasks
  • Strong verbal, telephone and written skills

 If you are looking to develop your career, take on new challenges and gain valuable experience with a strong global business, apply now and see where your career with Allianz can take you!

Come and work at a place where you matter.
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