Research and Insights Specialist | NSW - Sydney

Job reference number: ALL/EXT13485333


When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.


  • Design and execute ad hoc market and customer research projects that drive product and brand decision making
  • Enhance online and contemporary market research techniques
  • 2 - 5 years experience

The Research Insights Specialist is responsible for designing and executing ad hoc market and customer research projects that drive product and brand decision-making. The position is supports the accurate and timely delivery of research products to key stakeholders, and supporting effective interpretation and application of ongoing research insights. The role has a specific emphasis on online and contemporary market research techniques.

Key responsibilities include:

  • Translating business requirements into research briefs, and appropriate research and analysis methodologies
  • Engage and manage vendors to deliver research programs to ensure delivery requirements and deadlines are met
  • Manage complex quantitative or qualitative studies, utilising a range of data sources (e.g., market intelligence, social media data, crowdsourced feedback) and apply contemporary research methods
  • Conduct data analysis and translate research outcomes into clear and actionable recommendations
  • Disseminate research findings and partner with the business to effectively utilise these insights, making recommendations based on research outcomes to win, retain and grow customers
  • Collaborate across the Customer and Insights team and Market Management to deliver solutions to stakeholders
  • Actively partner with business stakeholders to understand their business challenges and opportunities

To be successful in this role, the position holder must have:

  • Proficiency with standard qualitative and quantitative research methodologies including sample design, questionnaire design and data analysis
  • Good communication skills, including report writing
  • Experience managing the lifecycle of research projects from start to finish
  • Strong collaboration and business partnering skills
  • 2 - 5 years' experience in a similar or related role
  • Experience in the Consumer & Market Insights industry
  • Good project management skills, and attention to detail

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