Client Service Manager | NSW - Sydney

Job reference number: ALL/EXT1325865


When you work at Allianz, you’re part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way, work with people from all different backgrounds, and feel free to bring fresh thinking. And you’ll get the support you need to have an enriching career and enjoy what really matters to you.


Client Service Manager

Allianz Australia Limited, a member of the worldwide Allianz group, is one of Australia's leading Workers Compensation insurers. A fantastic opportunity now exists for a Client Service Manager to join the Allianz Government Services team in our Sydney office.

Reporting directly into the Agency Performance and Risk Manager, you will work closely with the Risk Manager and Claims Service Managers to manage the relationship between Allianz TMF and nominated agencies. Some of your key tasks will include:

  • Account Management/managing the relationship with a portfolio of Government Agencies
    • Providing strategic operational improvement solutions
    • Setting set strategy for improvement initiatives within agencies
    • Development and implementation of Agencies Risk Management Plans
    • Coordination of services provided to agencies and stakeholders

To be successful in this role you will possess:

  • 5 years Workers Compensation experience - in either a Team Leader, Account Management or Business Improvement position
  • Demonstrated ability to influence customers
  • Superior communication and negotiation skills
  • Strong analytical skills and problem solving skills
  • Prior experience in account management/relationship management

Project management experience will be highly regarded, however not essential. As this role involves working with a variety of stakeholders including internal and senior external customers, strong communication and influencing skills are required.

At Allianz we value high performance. We recognise the contribution of our employees and reward them with a dedicated range of attractive benefits. Whether you are looking for a company that offers a variety of flexible leave options, salary packaging, or substantial insurance discounts, Allianz has a range of benefits to suit you.

 

If this role sounds like the challenge you are looking for, please apply online with an up to date CV and Cover Letter.

 

 

Come and work at a place where you matter.
Explore all our opportunities now at www.allianz.com.au/careers

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