EOI: Motor Claims Property Claims and Recovery Officer | VIC - Melbourne

Job reference number: ALL/EXT1294872


When you work at Allianz, you’re part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way, work with people from all different backgrounds, and feel free to bring fresh thinking. And you’ll get the support you need to have an enriching career and enjoy what really matters to you.


  • Expressions of Interest - Multiple Opportunities
  • Motor Claims; Property Claims; Recovery Officers
  • Permanent and contract opportunities

We are currently seeking ‘expressions of interest' from suitably qualified and experienced professionals in the fields of Motor Claims; Property Claims; and Recovery Officers. By joining Allianz you'll be joining a professional, collaborative and supportive team with offices in every major Australian capital city, working across a diverse stream of business lines.

Based in the heart of Melbourne's CBD, you'll be there to assist our customers when they need us most, operating in a professional and courteous manner, paying close attention to customer focus benchmarks, KPIs and targets. Across the Motor Claims; Property Claims; and Recovery Officer you will be dealing with people experiencing hard times and difficulty, but your job is to help them- which makes it highly rewarding.

Across the Motor Claims; Property Claims; and Recovery Officer you will be responsible for: 

  • Ensuring a fair and reasonable outcome for our customers
  • Managing claims under the guidance of our experienced managers and coaches from claim to settlement
  • Driving service outcomes for internal and external customers
  • Adhering to all legislation and compliance processes in your management of the claim
  • Managing confidential claims information discreetly and professionally
  • Escalating any claim issues to our Team Leader

Ideally you'll have:

  • Demonstrated experience in Motor Claims; Property Claims; and Recovery Officer
  • Excellent customer service abilities and solid verbal communication skills
  • Strong negotiating skills and stakeholder management
  • The ability to multi-task and work in a fast paced environment
  • An attention to detail and a pride in your work and accuracy
  • A can-do approach to owning your tasks and being accountable
  • The confidence to access, use and run a variety of systems and software once trained
  • Year 12 equivalent education or a tertiary qualification (preferred, but not essential)

 As part of your application and cover letter, please clearly indicate your area of expertise and role you wish to be considered for:

  • Motor Claims;
  • Property Claims;
  • Recovery Officer

At Allianz we value customer focus, commitment, reliability and team work and we are seeking ‎people with ‎‎the same ‎values. We recognise our employees as our most valuable asset and are committed to helping people to build a long term career within a strong inclusive team culture.

If you are looking to develop your career, take on new challenges and gain valuable experience with a strong global business, apply now and see where your career with Allianz can take you!

Come and work at a place where you matter.
Explore all our opportunities now at www.allianz.com.au/careers

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