Platforms Delivery Specialist | NSW - Sydney

Job reference number: ALL/EXT/1406155


When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.


  • Bring your exceptional skills and experience in Platform Delivery forward
  • Join an Award Winning, Global Insurance Organisation and accelerate your career
  • Attractive Remuneration Package, Bonus Scheme & Employee Benefits on offer

About the Role:

At Allianz Australia, our Broker & Agency Division is a market leader; with proven expertise we provide a diverse range of products and solutions for our clients. As a Platform Delivery Specialist, you will be responsible to support the end-to-end improvement and performance of broker platforms, delivering initiatives and projects to better the broker and staff experience and business outcomes. You will act as intermediary between the Business, Technology teams and external stakeholders whilst providing improvement platform performance.

Responsibilities of the role include and you will ensure that:

  • Supporting the Platforms Delivery Manager , working to all business required aspects  of Software Delivery Life cycle (SDLC) i.e. prioritisation , requirements elicitation,  UAT execution and co-ordination , PIV for the delivery of business process and system redesign which supports closure of compliance incidents, IR's delivery and BAU system issue resolution;
  • Assuring quality assurance of system design and redesign through implementation of controls including management, co-ordination and execution of UAT for initiatives and BAU run system fixes;
  • Working in collaboration with and supporting  key IT and business stakeholders, as defined in our RACI matrix and supporting swift system issue resolution and remediation across our ECO system, maintain frameworks and good practices;
  • Execution of required root cause analysis and remediation plans to support the implementation of sustainable solutions, positively impacting the longevity of our strategic broker platforms;
  • Support and work to the established broker platforms governance framework, including the working activities of the broker platform group;
  • Directly support achievement of the Audit items to identify, create and upkeep change management processes for all broker platforms for each product in collaboration with Technical, IT, B&A and Policy Operations internally, and brokers and third party broker platforms e.g. Ebix externally. 

To be successful in this role you must have:

  • Ability to breakdown business needs systematically and translate into a clear and measurable scope of work that is aligned to the business objectives and overall strategy.
  • More than 2 years in an IT/insurance platforms environment. Broker systems preferred.
  • Experience working on change initiatives/ projects/ BAU system/process support requiring engagement with multiple stakeholders including IT stakeholders, Business stakeholders, External partners and Vendors.
  • Ability to identify issues, obstacles, and opportunities and then develop, present and implement effective solutions.  Build controls and mitigants to address risks.
  • Strong stake holder management skills up to mid-level
  • Experience in building and executing robust UAT plans. Execution of UAT, tracking UAT process, defect resolution and sign-off.

What's on Offer?

This role will present an exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth, within a strategic leadership role where you will influence and guide the best outcomes around business strategies and objectives.

A competitive remuneration package including an excellent employee benefits and discounts program awaits the successful applicant, as does a supportive culture and leadership team. 

Allianz is committed to employment equity and promoting an inclusive work environment.  We welcome applications from men and women regardless of race or cultural diversity, age, sexual orientation or identity, disability, political and religious standing as well as thinking and working styles.  We invite you to let us know of any reasonable adjustments you require to equitably participate in the recruitment process or in performing the requirements of the role.

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