Litigation Consultant | VIC - Melbourne

Job reference number: ALL/EXT/1400469


When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.


  • Base yourself in the heart of Melbourne's CBD
  • Join a global business voted #1 Insurance Brand for 2016
  • Find out where your career could take you with this Full Time Permanent Opportunity

Take the opportunity to make an impact in this permanent role and further your career potential.

Our Claims divisions are integral to the organisation as they assist our customers in their moment of need. Claims Services delivers a market leading customer experience by providing expert consultation to Direct customers, Brokers and Agents, Financial Institutions, Motor Dealers and other business partners.

Located in the heart of Melbourne's CBD, our Victorian Claims Division has a Full-Time Permanent opportunity for a Litigation Consultant.

In this role you will provide support to the Claims and Assessing network by providing advice on claims matters, ensuring the timely and professional resolution of issues/enquiries. You will be responsible for processing complex and litigated claims nationally, whilst managing the performance of external legal providers. You will ensure that claims are settled in an economic manner, and strive to effectively manage professional partnerships to ensure timely and cost effective decisions are made.

Underpinning all elements of the role will be strong customer service whenever a summons or complaint is received, ensuring the Insured is protected under their insurance policy.

To be successful in this role you will possess:

  • Experience within the insurance or finance sector
  • Liability and negotiation skills
  • Proven ability to manage relationships with external legal providers
  • Excellent customer service
  • Experience in coaching and developing team members
  • Experience in case law and legislation (desirable)
  • Ability to work collaboratively as a part of a team

At Allianz we value high performance. We recognise the contribution of our ‎employees and reward our staff with a dedicated range of attractive benefits. ‎Whether you are looking for a company that offers a variety of flexible leave options, ‎salary packaging, or substantial insurance discounts, Allianz has a range of benefits ‎to suit you.

If you are looking to develop your career, take on new challenges and gain valuable experience with a strong global business, apply now!

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