Product Support Consultant | NSW - Sydney

Job reference number: ALL/EXT/1394052A

When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.

Allianz Australia, part of the global Allianz Group, is one of the Australia's leading providers of insurance and risk management products and services. ‎By ‎joining ‎Allianz, you are joining a company that offers a fast-paced, flexible ‎and ‎innovative ‎work environment and a rewarding career.‎

Our technical division is responsible for product development, pricing, portfolio management, reinsurance and underwriting services. We support our distribution functions through the improvement of the product and pricing framework for all of the Allianz General Insurance portfolios.

About the Role:                                                                                             

An exciting opportunity has become available to join our team, as the Product Support Consultant for the Home and Lifestyle products. You will be part of our team with responsibility to provide support and monitoring in the development and refinement of the Home and Lifestyle portfolio across all divisions within Allianz. The role presents a distinct opportunity to work with all divisions within Allianz (including Sales and Operation.

 In this role you will be responsible for:                                                                                       

  • Working closely with cross functional teams to ensure the implementation of pricing and systems changes of our products are executed as planned and results are aligned with growth budgets and renewal retention targets
  • Supporting the implementation of projects and initiatives of our products with particular focus on pricing and systems management.
  • Monitoring the pricing and systems performance of the portfolio in line with budgets and plan targets
  • Supporting the data collection, analysis and the development of in-house reports.
  • Developing business processes to ensure systems related to our products are maintained and enhanced on a continuous basis.
  • Proactively develop relationships by making efforts to understand the customers and provide solutions to meet their needs

This role would be ideal for an individual who has acted in a portfolio/product analyst or systems implementation role and is looking to broaden their experience and develop their capabilities further.

About You: 

  • Minimum 3 years' experience within General Insurance specialising in Product, Portfolio, Systems management.
  • Attention to detail and a strong focus on delivering to deadlines
  • Ability to prioritise and monitor tasks and be flexible as needs change to ensure completion within stakeholders requirements
  • Ability to quickly build and maintain strong relationships with team members, peers and internal customers · Excellent written and verbal communication skills
  • Experience in testing or systems implementation areas
  • Strong analytical, investigative and problem solving skills
  • Intermediate to Advance in the use of Microsoft Office suite: Word, Excel, PowerPoint. Lotus Notes and SAS skills preferred but not essential
  • Relevant Tertiary qualifications whilst not essential will be highly regarded

 What's on Offer:

A competitive remuneration package including employee incentives will await the successful applicant.

At Allianz we value high performance. We recognise the contribution of our ‎employees ‎and reward our employees with a dedicated range of attractive benefits. ‎Whether you are ‎looking for a company that offers a variety of flexible leave options, ‎salary packaging, or ‎substantial insurance discounts, Allianz has a range of benefits ‎to suit you.


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