Team Manager | QLD - Brisbane

Job reference number: ALL/EXT/1392372


When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.


CTP Claims Team Manager

  • Senior People Leader
  • Supportive, team oriented culture
  • Leading global insurer

About Us:

CTP Claims provides claims services for Compulsory Third Party (CTP) insurance. CTP provides cover for personal injuries sustained in a motor vehicle accident. Allianz employs specialist claims staff to manage these claims. Claims are managed by teams organised according to injury type.

An opportunity now exists within our Brisbane CTP Claims department ‎‎for a‎ self-motivated and committed professional to utilise their customer ‎‎service and insurance leadership experience to contribute to the success of ‎our team, as a leader of a team of CTP Claims Consultants! We recognise the value of challenging our staff and as a result, this unique development opportunity will see you managing a motivated team, to manage a variety of injury claims and driving best possible outcomes.

We offer a challenging role with a great team atmosphere where you will be ‎supported in reaching your goal of delivering excellent customer service, every time. ‎

As a Team Manager, you will motivate, coach and develop your team of CTP Claims Consultants, in building effective working relationships with a variety of key ‎‎stakeholders, including injured claimants and/or their lawyers, with a focus on proactive claims management. You will develop strategies with your team, so to meet their KPI targets and for you to meet your own KPI targets.

About the successful candidate:

  • Proven experience in people management
  • Excellent customer service and communication skills
  • Negotiation and conflict resolution skills
  • Time management skills and a proactive approach
  • Experience and skills to motivate, coach and develop people to deliver required outcomes
  • Analytical skills and attention to detail
  • Ability to take ownership of assigned ‎tasks and deliver required outcomes

What's on offer:

If you are serious about building a long term career in insurance, we are serious about helping you get there. With excellent training and flexible work arrangements on offer, this is the ultimate opportunity to break into a diverse and rewarding industry.

If you feel this is the right opportunity for you then please apply online today

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