Motor Assessing Team Manager | QLD - Other

Job reference number: ALL/EXT/1372695

When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.

  • Claims Services - Digital Motor Assessing Team
  • Full-time Permanent opportunity, anywhere in Australia
  • Collaborative and supportive management team

Allianz Insurance Australia is part of the Allianz Global Group operating in ‎‎every State and Territory in Australia, and is one of the leading general insurers. ‎Claims services delivers a market leading customer experience by providing expert claims service for direct customers, Broker & Agents, Financial institution, Motor Dealers and other business partners.

We are currently seeking a Motor Assessing Team Manager to oversee our Digital Motor Assessing Team in our Operations Division. The Motor Assessing Team Manager role applies their technical and industry knowledge to ensure motor vehicle repairs are conducted in an appropriate manner and the costs of those repairs are fair and reasonable across their assessing unit. They will also ensure that a high level of customer service is provided by motor assessing at all times. 

The successful applicant will provide assistance to the Partnerships and Performance Manager by managing the performance and development of the Digital Motor Assessing staff within their team. The role holder will be required to maintain their motor assessing skills and may conduct assessments as required.

Essential qualifications and experience required:

  • Qualified tradesperson within the motor vehicle repair industry
  • An understanding of motor vehicle repair techniques
  • Previous experience in Motor Vehicle assessing practices (desirable)
  • Experience in quoting damaged vehicles and knowledge ‎of the Insurance Code of Practice
  • Experience in repair shop management / estimating experience (desirable but not essential)
  • Tertiary management / insurance qualifications (desirable but not essential)
  • Excellent computer, ‎organisational & time management skills
  • Outstanding customer service skills
  • Previous experience supporting or coaching colleagues
  • Current Drivers Licence

This is a fantastic opportunity to use your industry experience and further develop your management and leadership skills in a high performing team. 

At Allianz we value high performance. We recognise the contribution of our employees and reward our staff with a dedicated range of attractive benefits. Whether you are looking for a company that offers a variety of flexible leave options, salary packaging or substantial insurance discounts, Allianz has a range of benefits to suit you.

  • Wide range of Insurance, Household, Lifestyle and Travel discounts available
  • Variety of flexible leave options
  • On-going training & development opportunities

If this opportunity is of interest to you, please apply online with a current resume and cover letter. 

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