Senior Claims Service Consultant | NSW - Sydney

Job reference number: ALL/EXT/1361200


When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.


Liability Claims - Senior Claims Service Consultant

  • Permanent opportunity to take ownership of your own non personal injury claims portfolio
  • Become part of a dynamic, high performing, supportive claims team environment
  • Sydney CBD Location

As a Senior Claims Service Consultant in our Non Personal Injury Claims Team you will be a part of a results-driven Liability Claims team with a high performance culture responsible for managing claims involving third party material damage, financial loss and personal injury arising from Public and Product Liability or Professional Indemnity policies. These claims are diverse, frequently involving complex legal issues and high net worth.

Reporting to the Non Personal Injury Claims Manager, this role will be part of a high ‎‎performance culture and join a results-driven team consisting of Senior Claims ‎‎Service Consultants and administrative support staff.‎

You'll be responsible for:

  • Managing a complex portfolio of claims in a timely and cost-effective manner
  • Ensuring a high standard of customer service is maintained with our internal and external customers while building a network of professional relationships
  • Continuous communication with internal and external stakeholders to report on claim developments and potential large losses
  • Using your technical experience to thoroughly investigate and assess claims to ensure that appropriate strategies are being implemented and pursued
  • Active communication and negotiation with Legal Service Providers and loss adjusters with a view to achieving the best possible outcome for all stakeholders involved

To be successful in this role you'll have:

  • Previous experience working in an Insurance, Claims or Legal environment is desirable
  • Ability to work effectively under pressure and in a fast-paced environment
  • Excellent customer service abilities and solid verbal communication skills
  • Strong negotiation and conflict resolution skills

The Allianz career difference

As part of our team you'll experience outstanding training with great coaching and learning opportunities. Our culture is inclusive with plenty of team-building and regular events. At Allianz you'll receive discounts on our products and services and a range of financial incentives. We also value the health and well-being of every individual. Some of our lifestyle benefits include flexible working arrangements.

Come and work at a place where you matter. Explore all our opportunities now at allianz.com.au/careers 

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