Claims Service Consultant - Motor Warranty | VIC - Melbourne

Job reference number: ALL/EXT/1329985

When you work at Allianz, you’re part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way, work with people from all different backgrounds, and feel free to bring fresh thinking. And you’ll get the support you need to have an enriching career and enjoy what really matters to you.

Claims Service Consultant - Motor Warranty

  • We are seeking qualified Motor Mechanics to use their knowledge in delivering a strong customer service
  • Feel Confident in a Full Time Permanent position with a leading global insurer
  • Base yourself in the heart of Melbourne's CBD

Our Claims divisions are integral to the organisation as they assist our customers in their moment of need. Claims Services delivers a market leading customer experience by providing expert claims service for Direct customers, Brokers and Agents, Financial Institutions, Motor Dealers and other business partners. This involves providing professional and efficient service for claims including motor vehicle, property and commercial insurances.

As a Motor Warranty Claims Consultant you will be responsible for the management of mechanical claims in a timely and cost effective manner through the application of your mechanical background and knowledge.

Based right in the heart of the CBD, this is a permanent role with opportunities to grow your career within a business with over 85 million customers across 70 countries worldwide.

Your responsibilities in this role include:

  • Using your qualifications as a Motor Mechanic whilst delivering strong customer service
  • Using the tools provided in this role to provide a costs effective solution to repairs presented
  • Working in a dynamic environment and team for an organisation that is proud of its reputation and its people
  • Demonstrating leadership through technical advice, support and development to the Warranty Unit

To be considered for this role it is essential that you:

  • Possess Qualified Motor Mechanic Certifications (essential)
  • Have a working knowledge of MS Office, Visio, Adobe and Lotus Notes
  • Display extensive technical and mechanical understanding of a motor vehicle
  • Have excellent relationship management skills and negotiating skills
  • Are able to provide technical support to agents and internal employees

At Allianz we value high performance. We recognise the contribution of our employees and reward our staff with a dedicated range of attractive benefits. Whether you are looking for a company that offers a variety of flexible leave options, salary packaging, or substantial insurance discounts, Allianz has a range of benefits to suit you.

If you are looking to be challenged in your role, have opportunities for career development and be secure in your future as part of a strong global business, apply today and see where a career at Allianz can take you.

Come and work at a place where you matter.
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