Customer Service Officer | NSW - Sydney

Job reference number: ALL/EXT/1320748

When you work at Allianz, you’re part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way, work with people from all different backgrounds, and feel free to bring fresh thinking. And you’ll get the support you need to have an enriching career and enjoy what really matters to you.

Customer Service Representative

  • Join one of the largest, most experienced premium funding companies operating in Australia and New Zealand
  • Convenient Sydney CBD location close to public transport
  • Full time 12 month Contract Opportunity

Hunter Premium Funding, a subsidiary of the Allianz Group, is the leading Premium Funding Company in Australia and New Zealand, providing tailored funding products for the business community.

We are currently seeking a Customer Service Officer in our Sydney office.

You will be responsible for providing effective customer service for all customers by using knowledge of company products and services. You will be required to assist customers by providing information in response to questions and concerns via phone and email.

Expert communication and listening skills are a must for this challenging and rewarding position which is often the “face” of the company to the customers. This role will ensure excellent service standards are met, customer enquiries are responded to efficiently and high customer satisfaction is always maintained.

We are looking for someone who is friendly, hardworking and thrives in a fast-paced environment.

To succeed in this role you will possess the following:

  • Demonstrated ability to effectively resolve customer queries
  • Strong written and verbal communication skills
  • Be a proactive team player who demonstrates the ability to contribute and foster a positive team environment
  • Be able to take phone calls while processing and managing your workload
  • Previous experience in a Customer Service role
  • Sound problem solving skills, with the ability to resolve issues quickly and accurately whilst maintaining a high level of professionalism
  • Ability to multi-task, prioritise, and manage time effectively

We welcome your application - please apply via the online link.


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