Claims Operations Coordinator | VIC - Brighton

Job reference number: ALL/EXT/1319148

When you work at Allianz, you’re part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way, work with people from all different backgrounds, and feel free to bring fresh thinking. And you’ll get the support you need to have an enriching career and enjoy what really matters to you.

Claims Operations Coordinator

  • Club Marine - Australia's largest pleasure craft insurer
  • Brighton VIC Location
  • Excellent opportunity for an organised and customer focused individual to join a high performing team

Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a ‎member of ‎the ‎Global Allianz Group.‎

We are currently seeking a motivated and organised individual to join our team as an Operations Coordinator. This is a full time and permanent opportunity.

Your duties in this role will include:

  • To act as the main point of contact for all claims administration activities in accordance with Club Marine's 5 star customer experience programme
  • Coordination of the total loss tender process and maintenance of preferred suppliers
  • Managing and maintaining databases
  • Processing payments
  • Document archive management
  • Inbound claims correspondence allocation
  • Ad hoc administrative duties

To be successful in this role you must have:

  • Strong customer service skills with a passion for assisting customers and finding solutions
  • Highly developed communication skills both written and verbal with an excellent telephone manner
  • Previous Insurance / Financial Services experience or boating knowledge / experience is desirable but not essential
  • Willingness to be a team player and assist the Club Marine Team as a whole.
  • Proven ability to build and maintain relationships.
  • Motivated, energetic with a can do attitude

If this role fits your skills and experience, please send us your updated resume and apply online. 

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