Recovery Officer | VIC - Melbourne

Job reference number: ALL/EXT/1311444


When you work at Allianz, you’re part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way, work with people from all different backgrounds, and feel free to bring fresh thinking. And you’ll get the support you need to have an enriching career and enjoy what really matters to you.


  • Structured training and dedicated Learning & Development program
  • Full-time temporary opportunity with great staff benefits
  • Based in the centre of Melbourne CBD

Allianz Australia, part of the global Allianz Group, is one of the country's leading providers of insurance and risk management products and services. ‎By ‎joining Allianz you are joining a company that offers a fast-paced, flexible ‎and ‎innovative work environment and a rewarding career.

Our National Recoveries Unit manages the recoveries aspect of our general insurance claims. We currently have an opportunity for a Recovery Officer to join our Melbourne team. 

Reporting to the Team Manager, you will be responsible for analysing, reviewing and managing a portfolio of motor claims recovery files with the aim of maximising Allianz's recovery income and resolving outstanding debts in the most cost-effective and efficient manner. You will proactively communicate progress and likely outcomes to both internal and external customers. 

Essential skills and experience: 

  • Strong verbal and written communication skills
  • The ability to negotiate and persuade
  • Excellent customer service ethic 

Desirable skills and experience: 

  • Debt recovery experience in a financial institution or the insurance industry
  • Working knowledge of the laws relating to debt collection, liability and insurance
  • Working knowledge of State legislation and the legal system
  • Working knowledge of general insurance products 

This is an excellent opportunity for a talented claims professional who is seeking to add to their experience and explore a different aspect of general insurance claims. The role would also suit a candidate with a background in debt recovery, finance or law. 

The Allianz career difference 

As part of Allianz you'll join a global organisation that is stable, secure and rapidly growing. You'll also enjoy a flat structure with excellent exposure to senior management and stakeholders. Allianz also provides you with opportunities to receive discounts across our products and services, and advance your career. With 4,300 people, Allianz Australia is an outstanding place to learn, develop, grow and lead. Not only will a career with Allianz link you to a brand that's financially strong, but you'll be connected to a culture built on internal promotion, and making the most of your potential. 

If your skills and experience match the above mentioned criteria, please apply online today. 

Come and work at a place where you matter.
Explore all our opportunities now at www.allianz.com.au/careers

Search Tips

Close