High Risk Case Manager | VIC - Geelong

Job reference number: ALL/ALL/1620916

Case Manager - Personal Injury - VIC

What if you were empowered to make a positive impact?

We are currently seeking Case Managers to become valued members and key contributors to the success of our Workers Compensation teams in Victoria. The successful candidate will be responsible for the management of claims portfolios, and will apply a recovery and return to work focus to achieve outcomes, whilst maintaining customer service standards and meeting compliance requirements.

As a Case Manager you will be ‎‎responsible for: 

  • Managing a portfolio of Workers Compensation claims
  • Strategising and implementing appropriate and achievable recovery and return to work goals
  • Maintaining high customer service standards and building effective working relationships with a variety of key stakeholders; including injured workers, employers, and medical professionals to drive successful outcomes
  • Determining strategies to progress claims toward appropriate goals

To be successful in this role you will possess:

  • The ability to read and interpret information, including legislation
  • Superior customer service focus
  • Effective relationship building and problem solving skills
  • Strong written and verbal communication skills
  • An ability to prioritise workload to ensure required outcomes are achieved

What's on offer?

  • Learning is not left to chance - you'll be exposed to a structured training program, ongoing coaching from your manager, given access to hundreds of courses through LinkedIn Learning plus we are making huge investment into external study and training.
  • Feel valued, respected and empowered to make a difference in people's lives.
  • What matters to you, matters to us too. Feel supported to have open, honest conversations about the flex you need so that you're able to take care of yourself also. 

About us

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops.
For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry.
And when life twists and turns, there's flex for balance and the support you need. So come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let's care for everyone's tomorrow so we can create a better future together.


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