Assistant Underwriter | VIC - Melbourne

Job reference number: ALL/ALL/1590645

Assistant Underwriter 

  • Full time opportunity - VIC - Melbourne, Brisbane- QLD, Adelaide- SA, Sydeny - NSW
  • Work from Home - Hybrid and Flexible working arrangements
  • Become part of a dynamic, high performing, supportive claims team environment

Let's care for tomorrow. For challenging business as usual.

Do you see change as an opportunity to shine?

Underwriting and Operations Team delivers a market leading customer experience by providing expert, professional underwriting and policy servicing to our customers nationally. This involves providing professional, efficient underwriting service and processing support to Allianz business partners and their customers. Our national underwriting service centre delivers these key services for both Domestic and Commercial Lines.

We currently have a fantastic opportunity for an Assistant Underwriter to join our team in Melbourne. In this role you will be responsible for providing a high level of customer service by ensuring appropriate underwriting decisions are made, working within SLAs and building relationships with our customers, whilst maintaining a high quality of work and complying with all Allianz and Underwriting and Operations processes and procedures.

Key duties include:

•    Delivery of a high level of customer service to internal and external stakeholders in a fast paced environment.
•    Providing underwriting support on transactions such as quotations,new business referrals, endorsements and renewals.
•    Ensuring that work is processed in a timely manner to meet key business targets.
•    Ensuring work is accurate and underwriting discipline and procedures are being followed

The successful candidate will have:

  • Insurance, Broking or Underwriting experience favourable
  • Outbound insurance customer service or call centre experience
  • Good written and verbal communication skills
  • Excellent customer service skills
  • Ability to build and maintain relationships both internally and externally
  • Ability to work in a team environment

What's on offer?

  • Work collaboratively across a range of teams
  • Learning is not left to chance - you'll be exposed to ongoing coaching from your manager, given access to hundreds of courses through LinkedIn Learning plus we are making huge investment into external study and training
  • What matters to you, matters to us too. Feel supported to have open, honest conversations about the flex you need so that you're able to take care of your personal life

About us:

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists and turns, there's flex for balance and the support you need. So come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let's care for everyone's tomorrow so we can create a better future together.


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