Low Risk Case Manager | VIC - Melbourne

Job reference number: ALL/ALL/1446903E


When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.


We are currently seeking Low Risk Case Managers to become a valued member and key contributor to the success of our Victorian office. The successful candidate  will be responsible for the management of claims portfolios, and will be required to achieve the most cost effective outcomes whilst maintaining customer service standards and meeting compliance requirements.

As a Case Manager you will be ‎‎responsible for:

  • Managing a portfolio of Workers Compensation claims to finalisation
  • Gathering and analysing evidence to make liability decisions
  • Strategising and implementing appropriate and achievable return to work goals
  • Maintaining high customer service standards and effective relationships with a range of employers, legal, treatment, care and rehabilitation providers
  • Building effective working relationships with a variety of key stakeholders; including injured workers, legal and medical professionals to drive successful outcomes

To be successful in this role you will possess:‎

  • The ability to read and interpret information, including legislation
  • Superior customer service focus
  • Effective relationship building and problem solving skills
  • Strong written and verbal communication skills
  • Resilience and a proven ability to work in a high volume processing environment
  • Experience working in the insurance or financial services industries is not essential, but would be an advantage

At Allianz we value high performance. We recognise the contribution of our ‎employees ‎and reward our staff with a dedicated range of attractive benefits. ‎Whether you are ‎looking for a company that offers a variety of flexible leave options, ‎salary packaging, or ‎substantial insurance discounts, Allianz has a range of benefits ‎to suit you. 

If you are serious about building a long term career in insurance, we are serious about helping you get there. With excellent training and flexible work arrangements on offer, this is the ultimate opportunity to break into a diverse and rewarding industry 

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