Claims Consultant - Motor Warranty | VIC - Melbourne

Job reference number: ALL/ALL/1430650


When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.


Our Claims divisions are integral to the organisation as they assist our customers in their moment of need. Claims Services delivers a market leading customer experience by providing expert claims service for Direct customers, Brokers and Agents, Financial Institutions, Motor Dealers and other business partners. This involves providing professional and efficient service for claims including motor vehicle, property and commercial insurances.

As a Motor Warranty Claims Consultant you will be responsible for the management of mechanical claims in a timely and cost effective manner through the application of your mechanical background and knowledge. This is a permanent role with opportunities to grow your career within a Global Market Leading Business.

About the role:

  • Using your qualifications as a Motor Mechanic whilst delivering strong customer service
  • Using the tools provided in this role to provide a costs effective solution to repairs presented
  • Working in a dynamic environment and team for an organisation that is proud of its reputation and its people
  • Managing inbound calls with both business partners and customers within the Motor Warranty team

About the successful candidate:

  • Possess Qualified Motor Mechanic Certifications (essential)
  • Display extensive technical and mechanical understanding of a motor vehicle
  • Have excellent relationship management skills and negotiating skills
  • Are able to provide technical support to agents and internal employees

What's on offer:

At Allianz we value high performance. We recognise the contribution of our employees and reward our staff with a dedicated range of attractive benefits. Whether you are looking for a company that offers a variety of flexible leave options, salary packaging, or substantial insurance discounts, Allianz has a range of benefits to suit you

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