Team Manager - Claims | SA - Adelaide

Job reference number: ALL/ALL/1424647


When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.


Our underwritten SA CTP business provides claims services for. Compulsory Third Party (CTP) insurance. CTP provides cover for. personal injuries sustained in a motor. vehicle accident. Allianz employs specialist claims staff to manage these claims.

We are currently seeking a Team Manager (maternity leave contract till November 2020) to lead our team of claims consultants. You will be leading a team of Claims Consultants by mentoring and providing strategic direction on claims management issues.

Key Responsibilities include:

  • Ensuring the delivery of claims settlements and customer service in a timely and consistent manner
  • Managing and monitoring the progress of claims
  • Referral point and provision of technical expertise
  • Compliance and reporting activities
  • Facilitating training and development
  • Drive the team to meet/exceed internal KPI targets

To be successful in this role you will have:

  • Proven people management experience
  • Sound understanding of relevant legislation and knowledge of CTP claims will be highly regarded but not essential
  • Excellent communication and relationship building skills
  • Negotiation and conflict resolution skills
  • The ability to manage your time effectively and make quick decisions when needed
  • A positive and enthusiastic approach to customer service

This is a fantastic opportunity to further develop your leadership skills.

At Allianz we value high performance. We recognise the contribution of our employees and reward our staff with a dedicated range of attractive benefits. Whether you are looking for. a company that offers a variety of flexible leave options, salary packaging or. substantial insurance discounts, Allianz has a range of benefits to suit you.

What's on Offer:

This role will present an exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth. A competitive remuneration package including an excellent employee benefits and discounts program awaits the successful applicant, as does a supportive culture and leadership team. A supported learning, development and career planning pathway also await you.

Allianz is committed to employment equity and promoting an inclusive work environment.  We welcome applications from men and women regardless of race or. cultural diversity, age, sexual orientation or. identity, disability, political and religious standing as well as thinking and working styles.  We invite you to let us know of any reasonable adjustments you require to equitably participate in the recruitment process or. in performing the requirements of the role.

#LI-AllianzAU

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