Assistant Underwriter | VIC - Melbourne

Closing date: 10-Oct-2019

Job reference number: ALL/ALL/1420090

Attachments: No File Attached

When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.

Policy Services Team delivers a market leading customer experience by providing expert, professional underwriting and policy servicing to our customers nationally. This involves providing professional, efficient underwriting service and processing support to Allianz business partners and their customers. Our national underwriting service centre delivers these key services for both Domestic and Commercial Lines.

We currently have a fantastic opportunity for an Assistant Underwriter to join our dynamic team on a contract basis.

In this role you will be responsible for managing a Portfolio Transfer with a high level of customer service by ensuring appropriate underwriting decisions are made, working within SLAs and building relationships with our customers, whilst maintaining a high quality of work and complying with all Allianz and Policy Services processes and procedures.

Key duties include:

  • Delivery of a high level of customer service to internal and external stakeholders in a fast paced environment
  • Outbound calling customers to discuss policy information
  • Ensuring that work is processed in a timely manner to meet key business targets.
  • Ensuring work is accurate and underwriting discipline and procedures are being followed

The successful candidate will have:

  • Insurance, Broking or Underwriting experience favourable
  • Outbound insurance customer service or call centre experience
  • Good written and verbal communication skills
  • Excellent customer service skills
  • Ability to build and maintain relationships both internally and externally
  • Ability to work in a team environment
  • Graduates from all academic backgrounds welcomed

At Allianz, we value high performance. We recognise the contribution of our ‎employees ‎and reward our staff with a dedicated range of attractive benefits. ‎Whether you are ‎looking for a company that offers a variety of flexible leave options, ‎salary packaging, or ‎substantial insurance discounts, Allianz has a range of benefits ‎to suit you.

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