Claims Service Consultant | SA - Adelaide

Job reference number: ALL/ALL/1391158EXT

When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.

We are currently seeking a Claims Service Consultant to join our SA Property Claims team. As the first point of contact for all domestic property claims enquiries, you will provide a high standard of customer service and manage claims in a timely and cost effective manner from initial contact to finalisation.

In your role you will work as a part of our busy and fast paced Claims Services area. This area delivers a market leading customer experience by providing expert claims service for direct customers, Brokers and Agents, Financial Institutions and other business partners.

To be successful in this role you will have:

  • Demonstrated Claims management experience (Property claims is desirable) or experience in a complex Customer Service environment.
  • Basic computer skills
  • Excellent customer service and communication skills
  • Strong negotiation      / conflict resolution skills
  • Excellent time management skills‎
  • Ability to work under pressure in a fast paced environment
  • High attention to detail‎
  • Ability to take ownership of assigned ‎tasks
  • Strong verbal, telephone and written skills

At Allianz we value customer focus, reliability and team work and we are seeking ‎people with ‎‎the same ‎values. We recognise our employees as our most valuable asset, so in addition ‎‎to a supportive, ‎positive and progressive working environment we ‎offer a diverse and ‎‎attractive range of benefits, ‎such as: ‎

  • Insurance at discounted rates
  • Superannuation flexibility
  • Financial services ‎
  • Household and lifestyle discounts
  • Salary packaging options

Please apply for this role following the links below.


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