Low Risk Case Manager | VIC - Melbourne

Job reference number: ALL/ALL/1371064EXT


When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.


When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. You'll have opportunities to grow and drive your career your way, work with people from all different backgrounds, and feel free to bring fresh thinking. And you'll get the support you need to have an enriching career and enjoy what really matters to you.

Our Medical Management Branch (M3) currently has an exciting opportunity for a full-time permanent Case Manager specialising in the management of work related noise induced hearing loss claims and hearing device requests, in accordance with WorkSafe policy and procedures.

Prior experience or an interest in Hearing Loss is desired but not essential, as is prior Worker's Compensation or similar scheme experience. 

The main functions of the role are:

  • Assist in the determination of liability for hearing loss claims
  • Determine liability in relation to hearing aid requests
  • Liaising with all stakeholders regarding entitlements
  • Day to day management of hearing loss claims
  • Drafting adverse decision notices

The suitable candidate will have:

  • Strong communication skills and an ability to influence and negotiate with all key stake holders
  • Effective verbal and written communication skills
  • Proven ability to manage time effectively
  • An ability to achieve outcomes by reviewing medical and factual evidence
  • Strategic thinking
  • Proven ability to work in a fast paced environment

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