Part Time Case Manager | VIC - Melbourne

Job reference number: ALL/ALL/1358683EXT


When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.


Allianz Australia, Workers Compensation Division is the market leader; with proven expertise we provide a diverse range of products and solutions for our clients. As one of Australia's leading Workers' ‎Compensation insurers, Allianz Insurance Australia operates in every State and Territory, and forms part of the Allianz Global Group. With Allianz, you are joining a company that ‎offers a fast-paced, flexible and innovative work environment, along with a ‎challenging and rewarding career.

We are currently seeking applications from self motivated Case Managers to join a team of experienced Case Managers who provide coverage to our claims teams during periods of staff absence. This role ensures we maintain a continuously high level of customer service to all stakeholders. The successful candidate will need to work autonomously and be able to quickly interpret the status of a claim and what case management action needs to be taken to progress the claim.

You will need to be flexible in your approach to your work as you may be required to;-

  1. provide coverage in any area of case      management - from initial eligibility, to early RTW,  through to long tail
  2. provide support to a different team each day that      you work

This is an office based role, located within our Melbourne Central office. The successful candidate will perform all the duties that the Case Manager they are temporarily covering would have been expected to perform.

The ideal candidate will possess the following skills:

  • Case Management | Injury Management | Return to Work
  • Experience in multiple segments (front end/tail) would be an advantage
  • Adaptable, flexible and able to work autonomously
  • Excellent verbal and written communication skills
  • Effective time management
  • Demonstrated customer service and communication skills
  • Intermediate PC skills

Agent based case management experience within the Victorian workers compensation scheme is essential.

At Allianz we value high performance. We recognise the contribution of our ‎employees ‎and reward our staff with a dedicated range of attractive benefits. ‎Whether you are ‎looking for a company that offers a variety of flexible leave options, ‎salary packaging, or ‎substantial insurance discounts, Allianz has a range of benefits ‎to suit you.

 If you are serious about a long term career in insurance and need more flexibility in your job, we are serious about helping you get there. With excellent training and flexible work arrangements on offer, this is the ultimate opportunity to continue in a diverse and rewarding industry.

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