High Risk Case Manager | VIC - Melbourne

Job reference number: ALL/ALL/1346016EXT


When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.


The Allianz Group gives over 76 million people in 70 countries around the world the confidence they need in life's important moments. In Australia, more than 2 million policy holders rely on us for car insurance, home insurance, travel insurance, CTP, business or life insurance.

Allianz Australia, Workers Compensation Division is the market leader; with proven expertise we provide a diverse range of products and solutions for our clients. As one of Australia's leading Workers' ‎Compensation insurers, Allianz Insurance Australia operates in every State and Territory, and forms part of the Allianz Global Group. With Allianz, you are joining a company that ‎offers a fast-paced, flexible and innovative work environment, along with a ‎challenging and rewarding career.

We currently have an exciting opportunity available for an experienced Case Manager to join our successful team in Melbourne. In this role, you will be responsible for ensuring Allianz Workers Compensation internal and external customer expectations are exceeded through strategic, accurate and timely management of claims. You will identify claims with escalating risk; manage liabilities and deliver high quality service levels. You will be responsible for pro-actively managing a portfolio of claims with the customer at the centre of all you do.

In collaboration with other specialist staff, the successful candidate will develop case management strategies tailored to the needs of individual claims and stakeholders, aimed at facilitating early return to work and/or management of claim entitlements, including medical expenses.  

The ideal candidate will possess the following skills:

  • Workcover Case Management | Injury Management | Return to Work
  • Excellent verbal and written communication skills
  • Proven effective time management
  • Demonstrated customer service and communication skills
  • Advanced PC skills

At Allianz we value high performance. We recognise the contribution of our ‎employees ‎and reward our staff with a dedicated range of attractive benefits. ‎Whether you are ‎looking for a company that offers a variety of flexible leave options, ‎salary packaging, or ‎substantial insurance discounts, Allianz has a range of benefits ‎to suit you.

 If you are serious about continuing your career in Workers Compensation insurance, we are serious about helping you get there. With excellent training and flexible work arrangements on offer, this is a great opportunity to continue your career in a diverse and rewarding industry.

Please apply for this role following the links below. 

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