Case Manager - Flexible Working Arrangements | VIC - Melbourne

Job reference number: ALL/223130227

When you work at Allianz, you’re part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way, work with people from all different backgrounds, and feel free to bring fresh thinking. And you’ll get the support you need to have an enriching career and enjoy what really matters to you.


Allianz Australia, Workers Compensation Division is the market leader; with proven expertise we provide a diverse range of products and solutions for our clients. As one of Australia's leading Workers' ‎Compensation insurers, Allianz Insurance Australia operates in every State and Territory, and forms part of the Allianz Global Group. With Allianz, you are joining a company that ‎offers a fast-paced, flexible and innovative work environment, along with a ‎challenging and rewarding career.

We currently have a 12 month full-time opportunity available for an experienced Case Manager to join our growing team of case management professionals.  

These are office base roles, located within our Melbourne Central office. The successful candidates will develop case management strategies tailored to the needs of individual injured workers and their employers that are aimed at facilitating early return to work and/or management of claim entitlements including medical expense. You will be responsible for ensuring customer expectations of both internal and external Allianz Workers are exceeded. 

You will need to be flexible in your approach to your work and you may also be required to work on targeted case management projects within the team, aimed at improving performance and customer satisfaction.

The ideal candidate will possess the following skills:

  • Case Management | Injury Management | Return to Work 
  • Adaptable, flexible and able to work autonomously
  • Excellent verbal and written communication skills 
  • Effective time management 
  • Demonstrated customer service and communication skills
  • Agent based case management experience within the Victorian workers compensation scheme is essential, preferably within the last 2 years. 
  • Intermediate PC skills

If you are serious about a long term career in insurance and require more flexibility in your role, we are serious about helping you get there. With excellent training and flexible work arrangements on offer, this is the ultimate opportunity to continue in a diverse and rewarding industry.

Please apply for this role following the links below.

Come and work at a place where you matter.
Explore all our opportunities now at

Search Tips