Research and Insights Specialist | NSW - Sydney

Job reference number: ALL/1EXT1348533


When you work at Allianz, you’re part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way, work with people from all different backgrounds, and feel free to bring fresh thinking. And you’ll get the support you need to have an enriching career and enjoy what really matters to you.


  • Design and execute ad hoc market and customer research projects that drive product and brand decision making
  • Enhance online and contemporary market research techniques
  • Sydney CBD based

The Research Insights Specialist is responsible for designing and executing ad hoc market and customer research projects that drive product and brand decision-making. The position is accountable for the accurate and timely delivery of research products to key stakeholders, and supporting effective interpretation and application of ongoing research insights. The role has a specific emphasis on online and contemporary market research techniques.

Key responsibilities include:

  • Translating business requirements into research briefs, and appropriate research and analysis methodologies
  • Engage and manage vendors to deliver research programs to ensure delivery requirements and deadlines are met
  • Manage complex quantitative or qualitative studies, utilising a range of data sources (e.g., market intelligence, social media data, crowdsourced feedback) and apply contemporary research methods
  • Conduct data analysis and translate research outcomes into clear and actionable recommendations
  • Disseminate research findings and partner with the business to effectively utilise these insights, making recommendations based on research outcomes to win, retain and grow customers
  • Collaborate across the Customer and Insights team and Market Management to deliver solutions to stakeholders
  • Actively partner with business stakeholders to understand their business challenges and opportunities

To be successful in this role, the position holder must have:

  • Proficiency with standard qualitative and quantitative research methodologies including sample design, questionnaire design and data analysis
  • Good communication skills, including report writing
  • Experience managing the lifecycle of research projects from start to finish
  • Strong collaboration and business partnering skills
  • 3 - 5 years' experience in a similar or related role
  • Experience in the Consumer & Market Insights industry
  • Good project management skills, and attention to detail


Come and work at a place where you matter. Explore all our opportunities now at www.allianz.com.au/careers.

Come and work at a place where you matter.
Explore all our opportunities now at www.allianz.com.au/careers

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