Product Analytics Lead | NSW - Sydney

Job reference number: ALL/1611134



At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need. So come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let's care for everyone's tomorrow so we can create a better future together.

Portfolio Analytics Lead – Technical Division | Location is flexible  

  • Use your experience and data analytics abilities to enhance Allianz products
  • Requires superior commercial acumen & stakeholder engagement skills
  • Allianz is a FlexReady employer; flexible working & remote working options are available

What if you could turn your job into a career with purpose?

This role sit within our Technical Division which is responsible for pricing, portfolio management and underwriting services. We support the distribution functions through the improvement of the product and pricing framework for all of the Allianz General Insurance portfolios.

We are seeking a Portfolio Analytics Lead to embed the 'whole of customer' view to achieve portfolio strategy by incorporating innovative approaches to drive outperformance across all technical levers.

You'll be expected to:

  • Support the development of customer segment strategy, incorporating insights from market, competitors and customer research and aligning with the Product, Portfolio and Distribution Strategies and the Customer Value Proposition. 
  • Incorporate the breadth of internal and external market and customer data and analytics to drive the portfolio strategy, including identification of enhance our products/portfolios
  • Develop and implement regular monitoring and benchmarking of market and competitor activities and develop insights to inform the strategy development.
  • Support the development of new products or changes to products as informed by analysis, market and customer research and share these insights with the broader Products and Portfolios team.
  • Contribute to the development of the Customer Value Proposition, working enterprise-wide to prioritise portfolio initiatives according to customer segment strategy.
  • Obtain and collate customer research and feedback to ensure that our products deliver sustainable customer-centric outcomes.
  • Contribute insights and ideas as the Technical SME across enterprise-wide initiatives and identify emerging risks and opportunities relating to the Consumer products and portfolios.
  • Support the execution of initiatives to deliver excellent customer outcomes including retention, straight through processing, NPS scores, front-line education on pricing and underwriting matters and digital customer journey improvements.

Important to your success:

  • Experience working within a product/ portfolio management role within a Financial Services organisation.
  • Tertiary qualifications in a relevant discipline and/ or industry recognised accreditation.
  • Proven analytical and critical thinking abilities to evaluate complex alternatives, make confident judgements and develop innovative, sophisticated solutions.
  • Experience in managing consumer insurance products.
  • Experience working with internal and external data, and analytical tools such as Excel, SAS, SQL or Python.
  • Highly developed consulting and influencing skills, demonstrating the ability to co-create strategy and valuable analytical solutions with key business stakeholders
  • Demonstrates in-depth understanding of strategy development and is able to work with multiple teams to align department strategy with organisational vision, translating vision to action to achieve desired results.
  • Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact and influence.

Whilst this role would ideally be performed out of the Sydney Head Office, there is scope for the right person to be located elsewhere.

About us

Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

Let's care for tomorrow. For a career with plenty of room to grow. Care to join us? www.allianz.com.au/careers

#LI-ALLIANZAU

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