System Implementation Specialist | NSW - Sydney

Job reference number: ALL/1610917

At Allianz, we care for all the things that make you, For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need. So come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let's care for everyone's tomorrow so we can create a better future together.

System Implementation Specialist – Technical Division | NSW - Sydney 

  • Play an integral part in the implementation of system & pricing changes
  • Utilise your data management, testing & communication skills
  • Allianz is a FlexReady employer, flexible work options are available

Do you want to work in a high-trust culture where you'll feel empowered to make decisions that result in impact?

The Allianz Group gives over 76 million people in 70 countries around the world the confidence they need in life's important moments. In Australia, more than 3 million policy holders rely on us for car insurance, home insurance, travel insurance, CTP, business or life insurance.

As a System Implementation Specialist, you will be asked to provide the timely and accurate implementation of pricing changes in a range of systems as well as other system enhancements, monitoring and testing of updates to ensure adherence to appropriate governance frameworks.

You'll be responsible for:

  • Managing the implementation of required amendments across multiple rating engines, systems and databases. This includes supporting the deployment of changes based on the IT scheduled release nights and make yourself available (if requested) to perform some testing outside normal business hours.
  • Perform User Acceptance Testing where systems have been changed to ensure that outcomes are, as expected, enabling the Accountable Business Owner to provide sign off.
  • Undertake testing and analysis of results and investigate to resolve issues when required.
  • Utilise current monitoring tools to report on accuracy of changes in test regions, and develop automation where possible, to improve the efficiency and effectiveness of other areas of testing.
  • The application of controls of the Pricing Governance Framework relating to pricing deployment, testing management and sign-offs including maintenance of clear documentation.
  • Engaging with a range of internal stakeholders, communicating information about changes being implemented.
  • Responding to ad hoc queries regarding pricing structures, engines or implementation.

Important to your success:

  • Demonstrated experience in testing and system implementation against products or pricing related changes, acquired in a general insurance or financial services organisation.
  • Previous experience in the use of systems or applications provided by specialist service providers and vendors, such as Salesforce.
  • Ability to interpret and analyse complex information, extract meaningful insights and evalute options to support decision making.
  • Demonstrated experience reviewing and documenting processes, system or business change.
  • Demonstrated experience to navigate multiple systems, database and insurance/product specific software (Alive, Polisy, Radar, Idiom decision manager tool).
  • A high attention to detail with the ability to quickly identify errors or inconsistencies within information.
  • Ability to manage internal stakeholder expectations to ensure matters are appropriately communicated and dealt with in accordance with an agreed timeline and scope. 
  • Ability to plan and prioritise effectively, organise tasks and manage competing resources and demands.
  • Excellent verbal and written communication skills, capable of communicating with clarity, impact and influence.

What's on offer?

  • Access on-demand lifelong learning and take control of your career development.
  • Learn through being supported and encouraged to take on new challenges that will help you to develop new skills
  • Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes
  • We understand about work-life balance, we are always willing to discuss flexible working options with our employees.
  • Access a range of benefits, such as discounts at retailers, travel firms, health insurers, gyms and financial institutions, alongside a significant discount on Allianz insurance products.
  • Working at a Global insurer which is undertaking material investment to uplift technical excellence, in order to deliver better customer and financial outcomes.

About us

Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

Let's care for tomorrow. For a career with plenty of room to grow. Care to join us?


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