Commercial Underwriter VIC, NSW, WA or QLD | VIC - Melbourne

Job reference number: ALL/1597803

Commercial Underwriter (Multiple Vacancies) - Policy Services | VIC, NSW, WA, SA or QLD

  • Full-time permanent opportunity with great staff benefits
  • Work from Home - Hybrid and Flexible working arrangements
  • Exceptional opportunity for a motivated insurance professional

Underwriting & Operations deliver a market leading customer experience by providing expert, professional underwriting and policy servicing to our broker partners nationally. This involves providing professional, efficient underwriting service and processing support to Allianz business partners and their customers. Our national underwriting service centre delivers these key services for Commercial insurance products.

We currently have a fantastic opportunity for an Underwriter to join our dynamic team on a full-time basis. In this role you will be responsible for providing a high level of customer service by ensuring appropriate underwriting decisions are made, working within SLAs and building relationships with our customers, whilst maintaining a high quality of work and complying with all Allianz and Policy Services processes and procedures.

You'll be responsible for:

  • Delivery of a high level of customer service to internal and external stakeholders in a fast-paced environment.
  • Providing underwriting support on transactions such as New Business quotations, endorsements, cancellations and renewals.
  • Ensuring that work is processed in a timely manner to meet key business targets.
  • Ensuring work is accurate and underwriting discipline and procedures are being followed.

Important to your success:

  • General Insurance experience essential, commercial risk knowledge would be highly valued.
  • Inbound insurance customer service or call centre experience welcomed.
  • Good written and verbal communication skills.
  • Excellent customer service skills.
  • Ability to build and maintain relationships both internally and externally.

 What's on Offer?

This is a great opportunity to step out of the workshop or use your current industry knowledge to further develop your skills within a high performing team at a leading global insurer.  We recognise the contribution of our employees and offer an attractive range of benefits including:

  • Access on-demand lifelong learning and take control of your career development.
  • Learn through being supported and encouraged to take on new challenges that will help you to develop new skills
  • Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes
  • We understand about work-life balance, we are always willing to discuss flexible & remote working options with our employees. Allianz is an accredited FlexReady employer.
  • Access a range of benefits, such as discounts at retailers, travel firms, health insurers, gyms and financial institutions, alongside a significant discount on Allianz insurance products.

About us

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need. So come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let's care for everyone's tomorrow so we can create a better future together.

Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

Let's care for tomorrow. For a career with plenty of room to grow.


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