Team Manager - Claims | NSW - Charlestown

Team Manager - Claims

Posted on 25-Nov-2021
Application Close Date: 23-Dec-2021
NSW - Charlestown
Position Type:
Full-time Permanent
Job Reference:
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At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need. So come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let's care for everyone's tomorrow so we can create a better future together.

Team Manager - Claims | NSW - Charlestown

  • Feel empowered to make a positive impact
  • Turn your job into a career with purpose
  • Be recognised for the difference you bring

Do you see helping others to grow, a way for you to grow too?

As a Team Manager you will be responsible for providing strong leadership and strategic direction to the Charlestown based leaders and teams. As part of your role you will drive the Authorised Provider business strategies collaboratively with the leadership team.

You'll be responsible for:

  • Driving the Authorised Provider strategy in the Charlestown business, with a focus on communication, people, quality outcomes and performance.
  • People leadership: achieving outcome through strong people leadership.
  • Customer service: achieving outcomes with a customer centric lens.
  • Developing and managing strong relationships with internal and external stakeholders.
  • Working closely with the NSW Claims Performance Manager to develop a claims strategic plan.
  • Implementing and managing change improvements, facilitating business information sessions and building the capability within the business.

Important to your success:

  • Experience as a Team Manager/Service Manager within Workers Compensation or a similar industry.
  • Demonstrated experience in executing a business strategy and providing leadership support and guidance.
  • Ability to plan and prioritise effectively, collaborate closely with other leaders.
  • Excellent verbal and written communication skills, combined with the ability to balance understanding, empathy and compassion with a focus on quality outcomes
  • Ability to make independent as well as collaborative decisions when required.

What's on offer?

  • As we embed a customer-focused strategy across everything we do, you'll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our customers and our community
  • Learn through being supported and encouraged to take on new challenges that will help you to develop new skills
  • We embrace change and are committed to transforming the industry so our customers can live life to the fullest

About us

Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. We support flexibility so please discuss your needs with us during the process.

Let's care for tomorrow. For a career with plenty of room to grow. Care to join us?

We are a 2021 Circle Back Initiative Employer - we commit to respond to every applicant.

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