Product Support Manager - Governance | NSW - Sydney

Job reference number: ALL/1446898


When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.


Product Support Governance Manager – Technical | Location - open to any Allianz Australia office

  • Operate at the nexus between product design and governance
  • A role which has the customer at the front of mind at all times
  • Multiple roles - contract, perm and full/ part-time

Allianz is THE HOME for those who DARE to challenge business as usual.

What if you were empowered to make a positive impact?

Allianz Technical division is responsible for product design, pricing, portfolio management, reinsurance and underwriting governance.  We support the distribution functions by ensuring we design our products to deliver better outcomes to customers throughout the product lifecycle.

Due to a number of regulatory changes affecting the Insurance industry, we have created the role of Product Support Governance Manager.  Reporting into the Product Governance Manager, your unique value-add is providing support on the Allianz products and processes which are being affected by change.

You'll be responsible for:

  • Supporting the implementation and/or update of Technical governance frameworks to strengthen Technical's system of governance and improve decision making in areas such as Product Design & Distribution Obligation (PDDO), Target Market Determination (TMD) and Product Intervention Powers (PIP);
  • Supporting internal clients in person or by phone/ email, responding to inquiries in a timely and efficient manner;
  • Working closely with Product SMEs to support product innovation and to conduct product reviews and gap analysis in relation to PDDO;
  • Providing support to project teams as required (eg; General Insurance Code of Practice and PDDO);
  • Undertaking internal and external research to identify trends, practices or regulatory changes affecting products. Collate findings and support communication across Technical and more broadly across Allianz in order to foster knowledge, good governance and conduct, and effective decision making.

Important to your success:

  • A background in general insurance is required with prior exposure to product management, claims, governance or audit beneficial
  • High level of comprehension with the ability to take in complex information and apply knowledge to allocated tasks
  • Capability to work collaboratively with disparate groups of people, utilising your influencing, communication and project coordination capabilities;
  • Naturally technically minded with a high attention to detail
  • Exceptional organisational skills and a willingness to take initiative and ownership of any allocated task
  • An ability to learn and adapt quickly to a changing environment

Due to the quick changing environment and our increasing understanding of the impacts of regulatory change we are seeking someone who takes pride in their work, is happy to undertake all tasks thrown their way and can provide effective support to our team. 

About us

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. 

Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

If you dare, there's an opportunity for you at www.allianz.com.au/careers

#LI-ALLIANZAU

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