Claims Consultant | QLD - Brisbane

Claims Consultant

Posted on 16-Feb-2020
Application Close Date: 05-Mar-2020
QLD - Brisbane
Position Type:
Full-time Permanent
Job Reference:
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CTP Claims Consultant | QLD – Brisbane

Allianz is the home for those who dare to challenge business as usual.

Are you looking for an organisation that has a high level of Integrity and professionalism?

As a Claims Consultant, you will be building effective working relationships with a variety of key ‎‎stakeholders, including injured claimants and/or their lawyers, Investigators and Allied Heath Professionals.

You will be part of a fast paced environment, reviewing treatment requests and organising investigations into claims ‎with a focus on proactive claims management to settlement.

You'll be responsible for:

  • Manage your own CTP claims portfolio from lodgement to finalisation
  • Build effective working relationships with a variety of key stakeholders, including injured claimants and/or their lawyers, rehabilitation advisors and medical professionals, in order to drive successful rehabilitation and return to work outcomes
  • Review treatment requests and organise investigations into claims with a focus on proactive claims management
  • Make settlement offers, attend informal and settlement conferences to progress claims towards finalisation
  • Conduct settlement conferences, if required
  • Attend conferences with counsel, expert witnesses and lawyers
  • Attend Mediations and Trials

Important to your success:

  • Proven para-legal personal injury experience (desirable) 
  • Excellent customer service and communication skills
  • Negotiation and conflict resolution skills
  • Time management skills and a proactive approach
  • Ability to work in a high pressure environment
  • Skills to manage a targets driven case load
  • Ability to take ownership of assigned ‎tasks
  • Work in a team environment
  • Ability to work autonomously
  • Availability to attend an Assessment Centre the week of the 2nd of March
  • Availability to start on the 3rd of April or prior

What's on offer?

  • An exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth
  • On-going training and development opportunities
  • Be a part of a successful team delivering customer satisfaction and service expectations
  • Work/life balance
  • Flexible working hours

About us

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry.  When you join Allianz, you'll become part of a strong global insurer, helping to protect over 3 million Australians. We foster an environment of personal growth, so you feel safe to try, share, fail, learn and grow. We value diverse thinking where your ideas and innovative mindset are welcomed and encouraged. As a member of the Allianz family, you'll be supported to reach your full potential to grow an enriching career.

Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.


If you dare, there's an opportunity for you at

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