Digital Programs Specialist | NSW - Sydney

Job reference number: ALL/1440944


When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.


Digital Program Specialist - Financial Institutions - Sydney

Allianz is the home for those who dare to turn data into an outstanding customer experience.

Are you inspired by getting the best solution for your customer? We are looking for a Digital Program Specialist who will be responsible for supporting sustainable and profitable growth within assigned Allianz accounts. This will involve managing internal and external relationships and the end-to-end digital sales processes with a strategic and customer-centric approach.

Our Financial Institutions business markets consumer and small business insurance products via Banks, Credit Unions and Affinity Groups. At Allianz, we are proud of our long term partnerships with many of Australia's leading financial institutions and the role we play in assisting to grow their insurance business. 

You'll be responsible for:

  • Developing and executing strategic and tactical action plans to develop and grow partner business online
  • Identifying opportunities to enhance customer experience across digital channels and work with key stakeholders to implement change
  • Agreeing and executing segmented, data-driven CRM campaigns
  • Developing and maintaining strong relationships with our internal stakeholders and external customers
  • Initiating ideas to increase leads, calls, customer base and sales opportunities
  • Initiating ideas and initiatives to better integrate into our partner's banking ecosystem
  • Delivering reporting and analysis to support business understanding and decision making
  • Developing and implementing programs to ensure compliance with statutory and ethical responsibilities

Important to your success:

  • You'll have proven experience in digital UX/UI and online sales
  • Exceptional interpersonal skills with the ability to negotiate, influence and engage senior management.
  • Experience within General Insurance or Financial Services is preferable
  • Excellent communication skills both written and verbal with high attention to detail
  • You will be able to work autonomously and proactively as well as a part of the team 
  • You will be a strategic thinker with a drive to solve complex business problems and strive for continuous improvement.

What's on offer?

  • Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes
  • Enjoy a high-trust culture that empowers you to use your skills and abilities to achieve a meaningful impact
  • As we embed a customer-focused strategy across everything we do, you'll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our customers and our community

About us

Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry.  When you join Allianz, you'll become part of a strong global insurer, helping to protect over 3 million Australians. We foster an environment of personal growth, so you feel safe to try, share, fail, learn and grow. We value diverse thinking where your ideas and innovative mindset are welcomed and encouraged. As a member of the Allianz family, you'll be supported to reach your full potential to grow an enriching career.

Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. 

#LI-AllianzAU

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