Eligibility Officer Low Risk | VIC - Melbourne

Job reference number: ALL/1440850


When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.


Eligibility Officer Low Risk | VIC - Melbourne

  • Fantastic full time contract opportunity in Melbourne CBD
  • Channel your customer service skills in a specialist team
  • Be part of a great culture & Grow with a leading Global Insurer

Allianz is the home of those who dare to walk in the shoes of our customers

Do you have a background in Workers Compensation?

We currently have an exciting opportunity as a Low Risk Eligibility Officer within our Melbourne Workers Compensation team. This full-time contract role is an excellent opportunity to join our successful team in ensuring the accuracy and quality of our straight accepted claims.

Reporting to the Team Leader of Eligibility, you'll be responsible for:

  • To ensure quality of initial entitlement determinations.
  • Ensure a positive service experience of injured workers and employers,
  • Accurate calculation of all pre injury average weekly earnings.

Important to your success:

  • Excellent customer service
  • Effective verbal and written communication skills
  • Proven ability to manage time effectively
  • A keen eye for detail and good data entry skills
  • An ability to calculate employer excess and PIAWE rates as per the legislation
  • A willingness to work autonomously and as part of a team
  • Previous Case Management / Insurance experience highly desirable

Knowledge & Experience:

  • Ideally 2 years' experience in claims management
  • Good working knowledge of the associated regulations & legislation

About us

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry.  When you join Allianz, you'll become part of a strong global insurer, helping to protect over 3 million Australians. We foster an environment of personal growth, so you feel safe to try, share, fail, learn and grow. We value diverse thinking where your ideas and innovative mindset are welcomed and encouraged. As a member of the Allianz family, you'll be supported to reach your full potential to grow an enriching career.

Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

If you dare, there's an opportunity for you at www.allianz.com.au/careers

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