Regional Workers Compensation Claims Specialist - Northern NSW | NSW - Other

Job reference number: ALL/1436657


When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.


Regional Claims Specialist - Workers Compensation l NSW

Allianz is the home for Claims Specialists who dare to walk on the frontlines of our business and build long-term customer relationships rather than fulfil short-term goals.

Do you want to work in a high-trust culture where you'll feel empowered to make decisions that result in impact?

We are looking for a Regional Claims Specialist based in Northern NSW for a 12 month contract period. This autonomous and standalone role will be key to providing speciality assistance to the business through in person service delivery. This exciting and rare opportunity will enable you to act as an Allianz representative in the community in which you will be exposed to a variety of responsibilities including face to face support to workers, employers to close gaps in Work Heath and Safety (WHS) as well as support community engagement initiatives.

You'll be responsible for:

  • Supporting workers who have complex injuries and seeking to provide a comprehensive and holistic return to health and work solution
  • Facilitating solutions that complement each employers in house capability and adding value to the claims process
  • Having an oversight of current regional issues as well as activities and initiatives that assists Allianz integrate into the community.
  • Developing effective working relations and cooperate with medical professionals throughout the claim process
  • Adhering to the Allianz Case Management model and Injury Management Program in line with business requirements

Important to your success:

  • You will have a deep understanding of the NSW Workers Compensation Legislation and Regulation
  • You will possess at least 4 years' experience in the insurance industry
  • Allied health experience (rehabilitation, physiotherapy, occupational therapy) will be highly favoured
  • You will be a self-starter with the ability to work independently with limited supervision.
  • You'll have excellent time management, resilience and agility when changes occur
  • A mindset which is supportive and allows you to ‘walk in our customer's shoes'
  • The ability to build and maintain strong relationships at all levels

What's on offer?

  • Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes
  • You'll be given the opportunity to make a meaningful impact on how we do things
  • As we embed a customer-focused strategy across everything we do, you'll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our customers and our community

About us

Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry.  When you join Allianz, you'll become part of a strong global insurer, helping to protect over 3 million Australians. We foster an environment of personal growth, so you feel safe to try, share, fail, learn and grow. We value diverse thinking where your ideas and innovative mindset are welcomed and encouraged. As a member of the Allianz family, you'll be supported to reach your full potential to grow an enriching career.

Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

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