Underwriting Operations Specialist - Workers Compensation | NSW - Sydney

Job reference number: ALL/1435854

When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.

Underwriting Operations Specialist (National Team - Workers Compensation)

Allianz is the home for those who dare to walk in the shoes of our customers.

What if you were empowered to make a positive impact?

After achieving tremendous growth over the last few years, we're excited about welcoming new people to our team to help us consolidate our number one market position in Workers Compensation. Our focus is on making a difference together with our customers - providing simplicity, service, value and innovation.


Who are we?

The Underwritten Workers Compensation and Distribution business is responsible for the underwriting, sales and claims management for workers compensation in the risk states (NT, WA, TAS, ACT and Seafarers). Our Underwriting operations team provides national support and assistance to risk-state based policy management.

As an Underwriting Operations Specialist, you'll be responsible for:

  • Ensuring internal and external customer expectations are exceeded and business objectives met by efficiently undertaking administrative functions for the Underwriting Teams in each branch.
  • Undertaking scanning, indexing, processing wage declarations, broker closings etc and other administrative duties within required timeframes.
  • Efficiently and professionally resolving underwriting operational transaction queries and errors.
  • Providing administrative support to the team as required and take part in continuous improvement initiatives to ensure policies and procedures are effective and efficient.
  • Supporting Policy management and Underwriting on Small business programs

Important to your success:

  • Experience within an administrative and customer service focused role
  • You will have a passion for delivering a superior customer service experience
  • You will have high attention to detail and will be highly organised with the ability to manage your workloads and time efficiently
  • You'll demonstrate strong problem solving skills with the ability to think critically to identify solutions
  • You will be pro-active with an eagerness to grow and develop

What's on offer?

This role will present an exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth.

We recognise the contribution of our ‎employees and ‎‎reward our staff with a dedicated range of attractive benefits: wide range of insurance, household, lifestyle and travel discounts available; variety of flexible leave options; on-going training and development opportunities.

We value integrity, customer focus, collaborative leadership and trust, and we are seeking ‎people with ‎‎the same ‎values. We recognise our employees as our most valuable asset and are committed to helping people to build a long term career within a strong inclusive team culture.

Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

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