Life Insurance Team Leader | QLD - Brisbane

Life Insurance Team Leader

Posted on 06-Jan-2020
Application Close Date: 03-Feb-2020
QLD - Brisbane
Sales and Marketing
Position Type:
Full-time Permanent
Job Reference:
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What if you could put the customer at the heart of everything you do?

You will be responsible for improving the experience of our sales and service staff and the experience of every life insurance customer we have. Your role is to bring your experience and passionate to the task of managing and develop a team of Life insurance consultants within our Brisbane Contact Centre. 

You'll be responsible for:

  • Meeting strategic goals through team KPI achievement
  • Complaint and Dispute management  
  • Operating and adapting to a fast-paced, results driven, deadline-oriented work environment
  • Building teams, coaching and developing a high performance culture.
  • Adapting and communicate change to teams

Important to your success:

  • Experience managing a team (Life Insurance preferred)
  • Resilience, ability to problem solve and manage stakeholder expectations
  • Ability to operate and adapt in a fast-paced, results driven, deadline-oriented work environment
  • Proven experience building, coaching and developing a high performance culture.
  • Self-motivation
  • Exceptional written & verbal communication skills including report analysis and interpretation

What's on Offer?

  • Competitive remuneration and financial offers beyond a fixed salary
  • The chance to make a meaningful impact on the careers of your team
  • Feel empowered to innovate and drive improvement processes throughout our 3 customer centre contact centres
  • An organisation that delivers on assisting their employees to reach their ambitions

  About us

Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry.  When you join Allianz, you'll become part of a strong global insurer, helping to protect over 3 million Australians. We foster an environment of personal growth, so you feel safe to try, share, fail, learn and grow. We value diverse thinking where your ideas and innovative mindset are welcomed and encouraged. As a member of the Allianz family, you'll be supported to reach your full potential to grow an enriching career.

Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

 If you dare, there's an opportunity for you at

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