Recovery Officer | NSW - Sydney

Job reference number: ALL/1431318


When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.


Recovery Officer

Our National Recoveries Unit manages the recoveries aspect of our general insurance claims. We currently have the opportunity for a Recovery Officer to join our Sydney team to work across a portfolio of either Motor or Property Claims.

What you should expect

Have you got previous experience in Recoveries, Finance or Debt Recovery and a passion for delivering an excellent customer service? 

As a Recovery Officer you will report to the Team Manager and will be responsible for analysing, reviewing and managing a portfolio of motor or property claims recovery files with the primary aim of maximising Allianz's recovery income and resolving outstanding debts in the most cost-effective and efficient manner.

You will proactively communicate progress and likely outcomes to both internal and external customers. You will use your expertise to problem solve, negotiate and influence to maximise outcomes.

Important to your success:

  • You will have an excellent customer focus with the ability to build relationships
  • Excellent communication skills both written and verbal
  • You will have a drive to solve problems and utilise your analytical skills
  • Debt recovery experience in a financial institution or the insurance industry
  • Working knowledge of the laws relating to debt collection, liability and insurance
  • Working knowledge of State legislation and the legal system
  • An understanding of the general insurance industry
  • Strong time management and multi-tasking abilities
  • Excellent Microsoft Office skills and a high attention to detail

This is an excellent opportunity for a talented claims professional who is seeking to add to their experience and explore a different aspect of general insurance claims. The role would also suit a candidate with a background in debt recovery, finance or law.

What's On Offer?

This role will present an exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth.

We recognise the contribution of our ‎employees and ‎‎reward our staff with a dedicated range of attractive benefits: wide range of insurance, household, lifestyle and travel discounts available; variety of flexible leave options; on-going training and development opportunities.

We value integrity, customer focus, collaborative leadership and trust, and we are seeking ‎people with ‎‎the same ‎values. We recognise our employees as our most valuable asset and are committed to helping people to build a long term career within a strong inclusive team culture.

Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

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