Automotive & Mobility Specialist | NSW - Sydney

Job reference number: ALL/1428871AD


When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.


We have an exciting opportunity for an Automotive and Mobility Specialist to join our Allianz Direct business Personal lines team, the team sits within our Retail Distribution division. Our direct insurance business markets consumer insurance products (Home, Motor, CTP, Life, Travel and Small Business) directly to customers through digital and contact centre channels. This role will commence as a 12 mth contract. 

As a Automotive and Mobility Specialist you will work with stakeholders across the business to sustainably grow the rate of acquisition for new customers, identifying and delivering customer focused enhancements and ensure that all activities contribute to business improvement.

Reporting to the Manager, Automotive and Mobility Direct, you will contribute to the growth, profitability and retention of the Direct Personal Lines business unit by:

  • Contributing to business initiatives and projects that deliver sustainable growth 
  • Coordinating business improvement initiatives and projects
  • Developing and maintaining external and internal business relationships with a variety of stakeholders including Contact Centres, Marketing, Digital, Product and IT
  • Working closely with Marketing to understand performance and maximise  business growth
  • Ensuring the consistent delivery of business as usual activities, including systems, management reporting and general business operations
  • Assist in management of compliance related activities and system stability

We're looking for somebody with:

  • Experience in the insurance industry preferred, although banking, financial services or other highly regulated industry experience will be considered   
  • Good understanding of personal insurance products / experience in a direct to consumer business within Insurance/Financial Services 
  • Strong customer focus /mindset - could consider prior experience working in a senior role in contact centre / customer services in insurance industry 
  • Demonstrate strong stakeholder management experience given the  role will require you to work closely with a number of different areas of the business.  
  • Sound online and offline marketing experience in the Insurance or Financial Services industry
  • Good project management / cordination experience, demonstrating strong organisational skills to facilitate results driven activity
  • Ability to work under pressure and manage conflicting priorities
  • High level of written and oral communication skills
  • Knowledge of systems and technology, particularly in relation to digital business
  • Knowledge of relevant product, guidelines and legislation and project management skills are desirable
  • Strong collaborative team player

What you'll get in return:

You'll be joining one of the most successful and high performing divisions of the business where we have lots of potential for further growth, which will in turn help further your experience and career development. You'll be working with leading product lines and involved in new campaigns as we get ready to introduce a number of new products to the market.        

Allianz is committed to employment equity and promoting an inclusive work environment.  We welcome applications from men and women regardless of race or cultural diversity, age, sexual orientation or identity, disability, political and religious standing as well as thinking and working styles.  We invite you to let us know of any reasonable adjustments you require to equitably participate in the recruitment process or in performing the requirements of the role.

#LI-AllianzAU

 

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