Intranet and Collaboration Specialist | NSW - Sydney

Job reference number: ALL/1428167-1

When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.

About the Role

Our Market Management division acts as the voice of Allianz customers, strengthening our brand management and customer centricity throughout the organisation.

We have an attractive opportunity for an experienced digital specialist to join our Digital team as an Intranet & Collaboration Specialist.  This role is based in our Sydney CBD offices and is a permanent opportunity.

As the Intranet & Collaboration Specialist you will work closely with key business stakeholders to understand and interpret requirements and make recommendations to optimise functionality and user experience. You will have primary responsibility for the maintenance and content management of the Allianz Australia intranet to ensure usability, accuracy and timeliness of the content and features available to users.

You will also partner with business units to develop and improve the intranet as a key tool for employees to use in their day-to-day jobs, with the aim of building an innovative Allianz culture and improve employee productivity and effectiveness.

Key responsibilities include:

  • Maintain the intranet content management systems to develop, publish and maintain intranet content
  • Engage with business stakeholders to receive briefs for intranet updates or refresh requirements and provide advice
  • Scope and prioritise requirements based on business needs and technical requirements
  • Act as a consultant on all internal online activity
  • Manage and maintain a level of service for all day-today intranet operations, specific customer attributes

About you

The successful individual will be customer centric and enjoy working in a fast paced environment to deliver robust customer service that is about coaching and enabling.

Key skills and experience that would set you up to succeed include:

  • Knowledge of Content Management Systems and inter-relationships with content owners / editors
  • Experience of User Acceptance Testing and Post Implementation Verification
  • User Centred Design and web usability experience
  • Strong written and verbal communication skills
  • 3 - 5 years' experience in a digital content or intranet specialist role

More about us

At Allianz we value high performance. We recognise the contribution of our employees and reward our staff with a dedicated range of attractive benefits. Whether you are looking for a company that offers a variety of flexible leave options, salary packaging, or substantial insurance discounts, Allianz has a range of benefits to suit you.

If you are looking to develop your career, take on new challenges and gain valuable experience with a strong global business, apply now and see where your career with Allianz can take you!

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