Claims Consultant | NT - Darwin

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Grow your career; balance your lifestyle; work for an organisation truly focussed on its people and the community it supports.

TIO is a division of Allianz Australia Insurance Limited, one of Australia's leading general insurers and part of the global Allianz Group, the world's largest general insurer, which provides financial strength and a long-term sustainable future for TIO.

We are looking for self-motivated and committed professional looking to utilise their customer ‎‎service and injury claims experience to contribute to the success of ‎our team! ‎Due to internal movements, we have an opportunity for a self-motivated and committed professional to join our Motor Accident Compensation team located in the heart of Darwin's CBD.

Our Motor Accident Compensation division is integral to the TIO operation, assisting customers in their moment of need. This unique opportunity will see you managing a variety of personal injury claims and driving best possible outcomes. You will investigate and review treatment requests with a proactive focus and build effective working relationships with claimants and key stakeholders.

We offer a challenging role with a great team atmosphere where you will be ‎supported in reaching your goal of delivering excellent customer service, every time. In addition ‎‎to a fun, supportive and ‎positive working environment we ‎offer a diverse and ‎‎attractive range of benefits, ‎such as industry leading training and development and access to lifestyle and insurance discounts.

To be successful in this role you will have: 

  • Injury claims management experience or. experience in a complex Customer Service environment
  • A high attention to detail‎ and superior customer service skills
  • The ability to manage conflicting priorities and work under pressure in a fast paced environment
  • The capacity to thrive in an environment which promotes accountability and ownership of assigned tasks
  • Well-developed PC skills, good ‎organisational & time management skills

We value customer focus, reliability and team work and we are seeking ‎people with ‎‎the same ‎values. We recognise our employees as our most valuable asset and are committed to helping people to build a long term career within a strong inclusive team culture.

If you are looking to develop your career, explore new territory and gain valuable experience with a trusted NT brand, apply now and see where your career with TIO can take you!

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