Claims Service Consultant - Liability Claims | NSW - Sydney

Job reference number: ALL/1416679


When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.


•    Take ownership of your own portfolio of legal liability claims
•    Become part of a dynamic, high performing, supportive claims team environment
•    Ongoing opportunities for learning and development

Are you looking for an organisation that has a high level of Integrity and professionalism?  Do you want challenging work that enables international relationships and sharing of global best practice?

We're seeking a Claims Service Consultant in our Liability Claims unit, based in our Sydney office. You will be a part of a results-driven team with a high performance culture that is responsible for managing claims involving third party material damage, financial loss and personal injury arising from Public and Product Liability or Professional Indemnity policies. These claims are diverse, frequently involving complex legal issues, litigation and high net worth.

Sound interesting?

What you should expect

This role is critical for providing expert risk advice and business support for embedding a strong risk culture across the organisation and for the alignment of risk management with the business strategy. This includes identifying strategic risks, projects risks and indicators of a strong risk culture.

It will be your responsibility to:

  • Managing a diverse portfolio of claims in a timely and cost-effective manner
  • Ensuring a high standard of customer service is maintained with our internal and external customers while building a network of professional relationships
  • Continuous communication with internal and external stakeholders to report on claim developments and potential large losses
  • Using your technical capabilities to thoroughly investigate and assess claims to ensure that appropriate strategies are being implemented and pursued
  • Active communication and negotiation with panel solicitors and loss adjusters with a view to achieving the best possible outcome for all stakeholders involved

Important to your success

You are known for your strong negotiation skills and business focused solutions.  In addition you will be valued for;

•    Previous experience working in an Insurance, Claims or Legal environment will be highly regarded
•    Suitable for recent law graduates looking to develop a career in a corporate environment
•    Ability to work effectively under pressure and in a fast-paced environment
•    Strong customer service abilities and solid verbal communication skills
•    Strong negotiation and conflict resolution skills

What's On Offer

This role will present an exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth.

We recognise the contribution of our ‎employees and ‎‎reward our staff with a dedicated range of attractive benefits: wide range of insurance, household, lifestyle and travel discounts available; variety of flexible leave options; on-going training and development opportunities.

We value integrity, customer focus, collaborative leadership and trust, and we are seeking ‎people with ‎‎the same ‎values. We recognise our employees as our most valuable asset and are committed to helping people to build a long term career within a strong inclusive team culture.

The home for those who dare to walk in the shoes of our customers.

More about us

Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position.  By truly caring about people - both our 83 million private and corporate customers and 147,000 employees - we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry.  Our main ambition is to be our customers' trusted partner, instilling them with the confidence to grow.

When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.

Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

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