Small Business Direct Manager | NSW - Sydney

Job reference number: ALL/1413112

When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.

Small Business Direct Manager

  • Key strategic role to set and lead growth for our small business direct insurance portfolio
  • Sydney CBD Location
  • Full time permanent opportunity

Our direct insurance business markets consumer insurance products (Home, Motor, CTP, Life and Small Business) directly to customers. Our key channels are through digital, ecommerce, CRM, partnerships & contact centres.

Allianz Australia is undergoing a period of significant transformation in response to key market trends (Customer, Technology, Economic and Regulatory). The Small Business portfolio which sits within the Direct Business Unit has been identified as a strategic growth lever for the business and forms a critical part of our new Corporate Strategy.

Reporting to the Head of Small Business Direct, this role is key to support and drive strategic initiatives for the Small Business Insurance portfolio which includes driving effective lead generation, acquisition, customer experience and ecommerce automation. While driving profitable growth through; product development, sales initiatives and marketing activities.

Key responsibilities include:

  • Working with the Head of Small Business Direct to set annual growth plan across marketing, CRM and partnerships.
  • Working with the product team to perform competitor analysis and product improvements.
  • Financial Reporting - Performance reporting on sales, marketing campaigns, SEO & SEM (lead generation).
  • Owning and driving cost effective new business acquisition strategies that deliver growth
  • Stakeholder Management - collaborate effectively with stakeholders internally and externally.  This will involve working closely with our Marketing, Product Management, Legal and IT. Also working closely with our Contact Centre to ensure they are trained, delivering good service and reaching sales targets.

To be considered for this role you will possess:

  • Strong SME or consumer marketing knowledge in driving lead generation & acquisition, Ecommerce platform and product development knowledge / experience.
  • Knowledge of systems and technology, particularly in relation to digital business
  • Knowledge of marketing and digital to deliver successful lead generation and aquisition
  • Strong interpersonal  skills with the ability to influence across multiple levels
  • Ability to plan, implement and manage change effectively
  • Relevant tertiary qualifications

What's on offer?

  • At Allianz you can expect to be ‎recognized for your commitment and rewarded for high performance with excellent employee ‎benefits and opportunities for ongoing career development.‎
  • This exciting and newly created role will provide an exceptional career opportunity for an experienced professional who has demonstrated their ability in driving business strategy and developing a culture of exceptional service delivery with a particular focus on achieving results.
  • An attractive remuneration package, employee benefits plan and supported learning and career development program await the successful applicant.


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