Case Manager | VIC - Melbourne

Job reference number: ALL/1374237E


When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.


Allianz Australia, Workers Compensation Division is the market leader; with proven expertise we provide a diverse range of products and solutions for our clients.

Due to continued growth we currently have exciting opportunities for both experienced and trainee Case Managers to join our busy and diverse team at Melbourne Central in both full time contract and full time capacities.

This role sees you responsible for proactively managing a portfolio of workers' compensation claims whilst building effective working ‎relationships with a variety of key stakeholders including employers, injured workers, allied health professionals and medical practitioners. You will be interpreting medical reports, following up on appointments, working within legislative guidelines and working to meet service level agreements.

To succeed in this role you will offer a combination of providing the very best in customer experience and exceptional enthusiasm to grow your career within a global general Insurer.

The ideal applicant will ideally possess the following skills and attributes:

  • Excellent customer service
  • Effective verbal and written communication skills
  • Proven ability to manage time effectively
  • A keen eye for detail and good data entry skills
  • Previous Case Management / Insurance experience highly desirable
  • Allied Health background or qualifications desirable but not essential
  • Must be available to attend Assessment Centre 8th February

This represents an outstanding opportunity to broaden your product knowledge and work with, and learn from experts in their respective fields whilst providing a great learning platform for a career in Workers Compensation. Successful applicants will be provided with a structured training program upon commencement providing them with the necessary skills and competencies to be successful in their role.

If you are ready to start your new career then please apply online with an up to date resume and cover letter.

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