Support Services Officer | NSW - Sydney

Job reference number: ALL/1355880/EXTB

When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. We value diverse thinking, so your ideas and innovative mindset will be warmly welcomed. You'll experience a friendly environment working with talented people, where you'll be included and have your capabilities recognised. And you'll be supported to reach your full potential and enjoy an enriching career.

  • Sydney CBD location
  • Full-time permanent opportunity
  • Broker & Agency - Business Services division

Sales Operations delivers a market leading customer experience by providing expert professional underwriting and services for Brokers & Agencies, in partnership with our underwriting teams, for Tailored and Agency business.

We currently have an opportunity for someone to join us as a Support Services Officer. In this role you will demonstrate a high level of customer service, working within SLAs and building relationships with our internal customers. You will maintain a high quality of work and comply with all Allianz and Sales Operations Processes and Procedures.

Key duties include:

  • Delivery of a high level of service to internal and external customers in a fast paced environment
  • Responsibility for work allocation
  • Ensuring work is processed in a timely manner to ensure that monthly targets are met
  • Creating, distributing and maintaining reports
  • Maintaining files in accordance with audit criteria

The successful candidate will have:

  • Strong written and verbal communication skills
  • Excellent customer service ethic
  • Positive, can do attitude
  • Quality focused with attention to detail
  • Ability to build and maintain relationships both internally and externally
  • Desire to work in a highly motivated team environment
  • Desire to build a career in the industry

 If this opportunity is of interest, please apply online with a current resume.


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