Claims Support Officer | NT - Darwin

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Grow your career; balance your lifestyle; work for an organisation truly focussed on its people and the community it supports.

TIO is a division of Allianz Australia Insurance Limited, the fourth largest general insurer in the country and part of the global Allianz Group, the world's largest general insurer.  You'll get the support you need to have an enriching career and enjoy what really matters to you, all backed by the world's largest general insurer providing financial strength and a long-term sustainable future for TIO.

Our Motor Accidents Compensation (MAC) Team is integral to the organisation as they employ a number of specialist claims staff to assisting customers in their time of need. MAC delivers a market leading customer experience when assisting those who have sustained injuries in a motor vehicle accident.

We are currently seeking a Claims Support Officer to join us in a full-time permanent capacity. You'll be joining a professional, collaborative team based in the heart of Darwin's CBD which prides itself on providing a supportive and stress-free experience for Territorians. On a daily basis you will be the voice of MAC, receiving phone calls, lodging claims,, explaining the process to new claimants and entering data on claimant files. 

To be successful in this role you will have‎:

  • A team player attitude which supports and respects others
  • A competitive nature to strive to be the best
  • Excellent customer service and communication skills
  • Confidence using a variety of systems and software packages
  • Well developed PC skills, good organisational and time management skills.

This is a great opportunity to further develop your skills within a high performing team at a leading global ‎insurer. We recognise the contribution of our ‎employees and ‎‎reward our staff with a dedicated range of attractive benefits:

  • Wide range of Insurance, Household, Lifestyle and Travel discounts available
  • Variety of flexible leave options
  • On-going training & development opportunities

We value customer focus, reliability and team work and we are seeking ‎people with ‎‎the same ‎values. We recognise our employees as our most valuable asset and are committed to helping people to build a long term career within a strong inclusive team culture.

If you are looking to develop your career, take on new challenges and gain valuable experience with a strong global business, apply now and see where your career with TIO can take you!

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