Low Risk Case Manager | VIC - Melbourne

Job reference number: ALL/1328026E


When you work at Allianz, you’re part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way, work with people from all different backgrounds, and feel free to bring fresh thinking. And you’ll get the support you need to have an enriching career and enjoy what really matters to you.


When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. You'll have opportunities to grow and drive your career your way, work with people from all different backgrounds, and feel free to bring fresh thinking. And you'll get the support you need to have an enriching career and enjoy what really matters to you.

We are currently seeking Low Risk Case Managers to become a valued member and key contributor to the success of our Victorian office. The successful candidate  will be responsible for the management of claims portfolios, and will be required to achieve the most cost effective outcomes whilst maintaining customer service standards and meeting compliance requirements.

As a Case Manager you will be ‎‎responsible for:

  • Managing a portfolio of Workers Compensation claims to finalisation
  • Gathering and analysing evidence to make liability decisions
  • Strategising and implementing appropriate and achievable return to work goals
  • Maintaining high customer service standards and effective relationships with a range of employers, legal, treatment, care and rehabilitation providers
  • Building effective working relationships with a variety of key stakeholders; including injured workers, legal and medical professionals to drive successful outcomes
  • Determining strategies to progress claims toward appropriate goals
  • Meeting compliance standards

To be successful in this role you will possess:‎

  • The ability to read and interpret information, including legislation
  • Superior customer service focus
  • Effective relationship building and problem solving skills
  • Strong written and verbal communication skills
  • Resilience and a proven ability to work in a high volume processing environment
  • An ability to prioritise workload to ensure required outcomes are achieved
  • Experience working in the insurance or financial services industries is not essential, but would be an advantage

You will be an effective team member with the flexibility and willingness to contribute to a range of work areas. In return, you will join a supportive team and become part of a high performance culture.

You will join a team of highly driven individuals who thrive on results and are committed to providing a high quality service for clients and key stakeholders.

At Allianz we value high performance.  We recognise the contribution of our ‎employees and reward our staff with a dedicated range of attractive benefits.  ‎Whether you are looking for a company that offers a variety of flexible leave ‎options, salary packaging, or substantial insurance discounts, Allianz has a ‎range of benefits to suit you.‎

If you are interested in the above opportunity, please apply online including a cover letter and resume clearly indicating which role you would like to be considered for. 

  

Come and work at a place where you matter.
Explore all our opportunities now at www.allianz.com.au/careers

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